YOUR TASKS AND RESPONSIBILITIES
Our associate has to ensure a deep understanding of the entire Order to Cash process
Our O2C associate will be responsible for processing accounts receivable transactions,
mainly customers queries and dispute resolution. Additional duties are monitoring and
maintaining customer accounts, investigating and resolving customer issues, writing off
uncollectible balances and applying cash remittances.
This position has high level of interactions with our French customers and therefore we look
for a candidate with excellent written/spoken communication skills and highly focused on
satisfying customer needs.
* Excellent customer service skills and a confident telephone manner
* A degree in ADE or similar
* Good communicator, problem solver, team player and customer oriented
* Experience in one of the following positions: customer service, customer care, customer
* Able to prioritize, analyze, plan and coordinate your workload independently
* Native-level French and excellent English skills (Written/Spoken).
* Advanced MS Office
* SAP knowledge will be valuable
* Ability to work with high flexibility in changing environments.