Looking for a Support Engineer who is eager to grow and learn in sunny Barcelona!
Global company made stronger through our multiculturalism and diversity - in Barcelona we have over 15 nationalities in one location with more than 2.500 employees from over the world. Providing services to the TOP companies belonging to IT and Networking sector.
We are looking for a talented Support Engineer with Java Programming Knowledge to join out international and young team based in Barcelona.
- Responsible for providing technical support for Cloud Platform products to worldwide clients
Debug customer issues, keeping ownership of cases until resolution while engaging other teams as needed
Not forgetting to escalate or ask for help from the rest of the team when you cannot find the solution
- You will ensure that our users are more than satisfied with our services and together we strive to exceed their expectations every day.
You are a "techie" but also a strong communicator. You feel the owner of the issues and incidents that you receive and you are ready to solve them.
- Fluent in English
- Work permit in Spain or European citizenship
- Background in SQL
- Ability to read and understand logs and tack traces
- Familiarity with modern API techologies ( RESTful Apis )
- Knowledge of web programming languages ( PHP, Go, RoR, .Net )
- Knowledge of Cloud providers
- Permanent contract
- Continuous training and certifications
- Ticket restaurant
- Free fresh fruit and coffee
- Pool table, ping pong and punching bag
- Multicultural environment and social activities
- Relocation package
25.000,00 € - 30.000,00 € /año