PART-TIME - Customer Service
French or Spanish or German or Italian
For our Customer Service & Sales Team we are currently looking for new team-members to join our colourful and motivated team at DYSON Barcelona,
DYSON the worldwide leader in technology and design and launches exciting new products on a regular basis.
This position is a part-time position for the evening shift.
Various shift patterns available (eg. 13:00-22:00 or 17:00-22:00).
Part-time available starting from 20h/week up until full-time.
- You will help our customers with all product related questions
- You will help guide our owners in solving problems with their machines
- Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs
- Use a range of tools to interact with owners on email and chat platforms
- You will inform customers about product news and make use of cross-selling/up-selling opportunities
What we expect
- Language skills of one of the following languages on a native level: French or Spanish or German or Italian (both written and spoken), good English understanding
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
- You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business
What we offer
- Part-time or full-time schedule (20-39 hours/week, depending on your preference and availability)
- Working schedules from Monday - Friday, 2 Saturdays off every month (extra day off during the week if you work on a Saturday), Sunday always off
- Competitive salary with a generous bonus system (up to 7.200 EUR gross p.a.)
- Intensive training (fully paid) - the training will be two weeks long and you will have to be available full-time for the training (Monday - Friday 09:00-18:00)
- A brand-new office, free coffee and tea, a roof top terrace with a spectacular view and a fantastic team!
- Spanish and English classes, career opportunities within the company
Join us now! We are looking forward to your application!
10.000,00 € - 11.000,00 € /año