Sitel is a Multinational Contact Centre Outsourcing Provider Company. We believe Barcelona is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in Europe, Middle East, Africa and Brazil, we are growing in a sustained and strategic way.
Do you want to be part of a globally recognized operation? Then think Sitel - 'a great place to work'.
As a global operation, we are known for our award-winning contracts, ever increasing client portfolio and great internal development opportunities. Following the growth of our company in Barcelona, Sant Cugat del Valles, we are recruiting a german native L1 Remote HW Support.
· Background in the areas of IT, Hw Solutions, Networks and/or Graphics Arts or equivalent,
· Proficient in computer applications (MS Office, Skype and Remote sharing),
· Verbal and written language proficiency in German and other European language as a plus,
· Knowledge of customer service principles and practices in a customer support or service desk
environment will be valued,
· Prepress knowledge will be valued,
· Knowledge of delivery processes in an IT environment (ITIL) will be valued,
Salary: 28.000 € (gross/year) + 1.500 € (gross) bonus (every 4 months),
Job from Monday to Friday from 8:00 hrs to 19:00 hrs (shifts)
Job location: Sant Cugat
contract: first year "obra y servicio contract" then "indefinido contract".
Very good multicultural atmosphere,
Opportunities of development within the company.